Privacy Policy

Last Updated: June 17, 2025

East Horizon Property Solutions LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.easthorizonpropertysolutions.com or engage with our services, including SMS and email communications. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or opt-in to our services.

Information We Collect

We may collect the following information:

Personal Information: When you opt-in to receive SMS or email communications, we collect your name, phone number, and email address through our website’s opt-in form.

Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, and pages visited, using cookies or similar technologies.

Opt-In Data: When you consent to receive SMS or email messages, we collect and store your consent details, including the date, time, and method of opt-in.

How We Use Your Information

We use the information we collect for the following purposes:

SMS and Email Communications: To send you appointment confirmations, reminders, promotional offers, or notifications as per your opt-in consent. Service Improvement: To analyze website usage and improve our services.

Compliance: To comply with legal obligations and carrier requirements, including A2P 10DLC regulations.

SMS Messaging Program

By opting in to our SMS messaging program, you agree to receive text messages from East Horizon Property Solutions LLC for purposes such as appointment reminders, customer service, or promotional offers.

Opt-In Process: You provide explicit consent by checking the opt-in box on our website’s form, agreeing to receive SMS messages. Consent is specific to each campaign and is not transferable.

Opt-Out Instructions: You may opt-out at any time by replying "STOP" to any message. After opting out, you will receive one final message confirming your opt-out.

Rejoining Instructions: To rejoin, you may opt-in again through the form on www.easthorizonpropertysolutions.com

Message Frequency: Message frequency varies based on the campaign (e.g., one message per appointment or occasional promotional messages). Customer Care: For support, contact us at [email protected]

Sharing Your Information

We do not share, sell, or disclose your personal information, including text messaging originator opt-in data and consent, with third parties or affiliates for marketing or promotional purposes. We may share information with:

Service Providers: Aggregators and providers of text messaging services (e.g., Twilio) to facilitate SMS delivery.Legal Compliance: If required by law or to protect our rights, we may disclose information to comply with legal obligations.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.

Correct: Request correction of inaccurate information.

Delete: Request deletion of your personal information, subject to legal obligations.

To exercise these rights, contact us at [email protected]

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

Cookies

We use cookies to enhance your experience on our website. You can manage cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

For privacy-related inquiries, please contact us at:

East Horizon Property Solutions LLC

[email protected]